Billing Support

Navigating the complex rules and regulations within your insurance plan can be confusing. We are here to help.

Financial Policies

Your physician’s office will provide us with your insurance and contact information prior to your arrival at our surgery center. An insurance verifier from our business office will then call your insurance carrier and confirm that the appropriate authorization for surgery was received.

Depending on when we receive your insurance information, we will either send you a written letter detailing your insurance benefits and estimated financial responsibility, or call you to review your benefits over the phone. You are always welcome to call the business office staff directly with any additional questions: 650.961.1200.

The surgery center fee covers the use of our facility, nurses and staff, and any equipment or medications you may use during your visit with us. Please be aware that you may also receive bills from:

Your estimated financial responsibility is due on the day of surgery, so please be aware of your co-pay and/or deductible amounts. El Camino recognizes its obligation to remain flexible in financial matters. In the event that any of the above conditions cannot be met, please contact us prior to your procedure so that we can set up other financial arrangements.